App Support

We're here to help.

Need Assistance?

If you're experiencing issues with the Blazely app, have questions about your subscription, or need help recovering your account, our support team is available and ready to assist you.

Primary Support Email: support@blazely.fit

Please include your device type (iOS/Android) and a brief description of your issue so we can help you faster.

Common Requests

Account Deletion: If you wish to delete your account and all associated data, you can do so directly within the App settings (Profile > Delete Account), or email us at the address above.
Subscription Management: Subscriptions are managed directly through your Apple ID or Google Play account. We cannot cancel them on your behalf remotely for security reasons. Please check your device's native Subscription settings to manage or cancel.
Bug Reports: Encountered a glitch? Let us know with steps to reproduce it, and we will get to work fixing it right away!